Frequently Asked Questions
What is your returns policy?
Please see here for our Returns Policy.
Do you offer gift cards?
Unfortunately at the moment, gift cards are not something that we are able to offer but hope to do so in the future.
Can I customise my order?
Yes. We will endeavour to work with your requirements dependent on what is available during the season. However please be aware this may incur additional costs which we will advise you of beforehand.
How long does it take from order placement to delivery?
The make up time for your order will be dependent on current demand, the time of year and supply. We will ensure that you are informed of the expected lead time. If you have a specific deadline, please talk to us and we will do our best to meet it.
Where do you deliver?
At present we offer a local delivery service within a 5 mile radius at a standard £4 rate. Unfortunately, we are not able to post our products currently, but are looking to do so early in 2021.
Can I collect my order?
No, unfortunately due to current covid-19 lockdown measures we can not offer a pick up service.